Detalles MARC
| 000 -LEADER |
|---|
| fixed length control field |
01285nam a2200265 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
0000000425 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
DO-SdBDB |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20230312170937.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
210208t20192019xxua fr 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780113316182 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
DO-SdBDB |
| Language of cataloging |
spa |
| Transcribing agency |
DO-SdBDB |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 043 ## - GEOGRAPHIC AREA CODE |
|---|
| Geographic area code |
n-us |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
T 58 .64 |
| Item number |
.I83 2019 |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Itil foundation. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
Primera edición. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Londres, Inglaterra : |
| Name of publisher, distributor, etc. |
Axelos, |
| Date of publication, distribution, etc. |
2019. |
| 490 ## - SERIES STATEMENT |
|---|
| Series statement |
Itil 4 |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Material de apoyo del Departamento Sistema y Tecnología. |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Lista de figuras, vi -- |
| Title |
Lista de tablas, viii -- |
| -- |
Le damos la bienvenida a ITIL 4, ix -- |
| -- |
Acerca de esta publicación, x -- |
| -- |
1. Introducción, 1 -- |
| -- |
2. Conceptos clave de la gestión de servicios, 5 -- |
| -- |
3. Las cuatro dimensiones de la gestión de servicios, 23 -- |
| -- |
4. EI sistema de valor del servicio de ITIL, 35 -- |
| -- |
5. Prácticas de gestión de ITIL, 75 -- |
| -- |
Nota final: La historia de ITIL después de un año, 169 -- |
| -- |
Apéndice A: Ejemplos de flujos de valor, 171 -- |
| -- |
Materiales adicionales, 179 -- |
| -- |
Glosario, 181 -- |
| -- |
Agradecimientos, 199 -- |
| -- |
Índice, 203. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Tecnología de la información. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Tecnología de la información. |
| 830 ## - SERIES ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Tecnología de la información. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Monografía - Colección General |
