Communication skills in the organization / Gary T. Hunt.

Preface, xv -- Part one. Introduction -- 1. Understanding the organization, 3 -- 2. Understanding communication in organizations, 28 -- Part two. Interpersonal communication -- 3. Good listening: the key to communication comprehension, 63 -- 4. The interview: achieving mutual understanding, 90 -- 5. The small group: developing effective participation, 122 -- 6. Supervision: achieving dynamic leadership through communication, 157 -- Part three. Presentational communication -- 7. Achieving thorough planning, 189 -- 8. Effective implementation, 219 -- Part four. Written communication -- 9. Writing: developing effective messages, 257 -- Part five. Improving communication skills -- 10. Training: improving communication through intervention, 303 -- References, 334 -- Index, 341.