Developing a cost-effective company operations manual / By Ralph L. Kliem.

Introduction, vii -- I. The company operations manual: what it is and isn't, 1 -- II. A case study in creating company operations manual, 13 -- III. Strategies for developing a successful company operations manual, 25 -- IV. Outlining the basic structure of the company operations manual, 33 -- V. The initial stages of company operations manual preparation, 59 -- VI. Collecting information for your company operations manual, 77 -- VII. Basic questions for developing information for a company operations manual, 97 -- VIII. Drafting material for your company operations manual, 133 -- IX. Obtaining final approvals for your company operations manual, 157 -- X. Producing and distributing a company operations manual, 167 -- XI. Maintaining your company operations manual, 187 -- XII. Making your company operations manual preparation more efficient, 201.