TY  - BOOK
AU  - Hammer,Michael
AU  - Champy,James
TI  - Reengineering the corporation : : a manifesto for business revolution / 
SN  - 0887306403
AV  - HD 58 .87  .H35 1993
PY  - 1993///
CY  - New York : 
PB  - Harper Business, 
KW  - Reingeniería
KW  - Cambio organizacional
KW  - Administración de empresas
N1  - Incluye índice; Introduction, 1 --; 1. The Crisis That Will Not Go Away, 7 --; 2. Reengineering-The Path to Change, 31 --; 3. Rethinking Business Processes, 50 --; 4. The New World of Work, 65 --; 5. The Enabling Role of Information Technology, 83 --; 6. Who Will Reengineer?, 102 --; 7. The Hunt for Reengineering Opportunities, 117 --; 8. The Experience of Process Redesign, 134 --; 9. Embarking on Reengineering, 148 --; 10. One Company's Experience-Hallmark, 159 --; 11. One Company's Experience-Taco Bell, 171 --; 12. One Company's Experience-Capital Holding, 182 --; 13. One Company's Experience-Bell Atlantic, 193 --; 14. Succeeding at Reengineering, 200 --; Epilogue, 215 --; Index, 217
ER  -