TY  - BOOK
AU  - Hilgert, Raymond L.
AU  - Haimann, Theo.
TI  - Supervision: concepts and practices of management 
SN  - 0538810823
AV  - HF 5549 .12 .H55 1991
PY  - 1991///
CY  - Cincinnati, Ch,
PB  - South-Western Publishing
KW  - Supervisión de personal
N1  - Part 1. Management overview, 1 --; Ch. 1. Supervisory Management in the 1990s: The Challenge of Leadership, 2 --; Ch.2. The Managerial Functions, 24 --; Ch.3. Delegation: The Supervisor's Leverage, 43 --; Ch.4. Motivation and Supervisory Management Styles, 61 --; Ch. 5. Problem Solving and Decision Making in 'Supervision, 89 --; Ch.6. Communication: The Vital Link in Supervisory Management, 104 --; Part 2. Planning, 135 --; Ch. 7. Managerial Planning, 136 --; Ch.8. Supervisory Planning and Time Management, 157 --; Part 3. Organizing, 185 --; Ch. 9. Principles of Organizing, 186 --; Ch.10. Organizing at the Supervisory Level, 205 --; Ch. 11. Meetings, Committees, and Conference Leadership, 220 --; Part 4. Staffing, 241 --; Ch. 12. The Staffing Function and the Human Resources Department, 242 --; Ch.13. Selection, Orientation, Training, and Development, 258 --; Ch. 14. Performance Appraisal, Promotion, and Compensation, 282 --; Part 5. Directing, 313 --; Ch. 15. Supervisory Directives and the Introduction of Change, 314 --; Ch. 16. Work Groups and Maintaining Morale, 332 --; Ch. 17. Supervision of Legally Protected Employees, 352 --; Ch. 18. Building Positive Discipline, 372 --; Part 6. Controlling, 399 --; Ch. 19. Fundamentals of Controlling, 400 --; Ch.20. Accounting, Budgetary, and Other Controls, 416 --; Part 7. Labor relations, 439 --; Ch. 21. The Labor Union and the Supervisor, 440 --; Ch. 22. Handling Employee Complaints and Grievances, 454 --; Index, 473 --; Photo credits, 486
ER  -