TY - BOOK ED - Alexander Hamilton Institute TI - Executive's complete portfolio of businens letters SN - 0866041443 AV - HF 5726 .A43 1983 PY - 1983/// CY - New York, N.Y. PB - Alexander Hamilton Institute KW - Correspondencia N1 - Introduction, ix --; Acknowledgements, xi --; I. Sales letters, 1 --; II. Customer adjustment & customer relations letters, 63 --; III. Credit & collection letters, 103 --; IV. Memos to staff and colleagues, 129 --; V. General business letters, 157 ER -