TY - BOOK ED - Alexander Hamilton Institute. TI - What every executive should know about office automation SN - 0866041699 AV - HF 5548 .A43 1984 PY - 1984/// CY - New York, N.Y. PB - Alexander Hamilton Institute KW - Automatización de oficinas N1 - Introduction --; I. Office automation at work where it counts – in the office, 1 --; II. Analyzing what office automation really means – for you, 15 --; III. Determining whether you need office automation, 25 --; IV. Focusing on the two most common OA applications, 37 --; V. Reviewing the growing menu of office automation applications, 53 --; VI. The tools you’ll need to make OA a Reality, 73 --; VII. More tools in the OA arsenal, 89 --; VIII. Initiating a program for effective office automation planning, 109 --; IX. The final two steps in your OA planning process, 135 --; X. Evaluating OA cost justification and payback, 149 --; XI. Three major steps in OA implementation, 165 --; XII. Post-implementation evaluation of your office automation project, 187 --; XIII. Successful office automation – a case in point, 195 --; Appendix A --; Appendix B ER -