TY  - BOOK
AU  - Kelly, John M.
ED  - Alexander Hamilton Institute.
TI  - Building cost-effective training programs
SN  - 0866042342
AV  - HF 5549 .5 .T7A43 1987 
PY  - 1987///
CY  - Maywood, N. J.
PB  - Alexander Hamilton Institute
KW  - Programas de capacitación
KW  - Capacitación
N1  - Introduction, x --; I. Analyzing your company’s training needs, 1 --; II. Designing your own training program for best results, 15 --; III. Administering successful in-house training, 39 --; IV. Tools of the training trade, 49 --; V. Transferring positive training results to the job, 77 --; VI. Conducting a meaningful evaluation of your training effort, 97 --; VII. Establishing an in-house sales training program, 109 --; VIII. Training new employees for top productivity, 133 --; IX. Technical training for today’s business world, 151 --; X. Training for computer literacy, 163 --; XI. Shaping a successful supervisor training program, 175 --; XII. Questions and answers about the benefits of retraining, 195 --; XIII. Training’s role in productive performance appraisal, 205 --; XIV. Keys to successful customer service training, 219 --; XV. Approaches to management for a superior organization, 235 --; Appendix, 263
ER  -