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008 010101s19911991-usd g 001 0 engsd
020 _a0538810823
041 _aeng
043 _a-us
050 _aHF 5549
_b.12 .H55 1991
100 _aHilgert, Raymond L.
245 _aSupervision :
_bconcepts and practices of management /
_cRaymond L. Hilgert, Theo Haimann.
250 _a5th. ed.
260 _aCincinnati, Ch, :
_bSouth-Western Publishing,
_c1991.
300 _aix, 485 páginas :
_bilustradas con gráficos y tablas ;
_c23 cm.
505 _aPart 1. Management overview, 1 --
_tCh. 1. Supervisory Management in the 1990s: The Challenge of Leadership, 2 --
_tCh.2. The Managerial Functions, 24 --
_tCh.3. Delegation: The Supervisor's Leverage, 43 --
_tCh.4. Motivation and Supervisory Management Styles, 61 --
_tCh. 5. Problem Solving and Decision Making in 'Supervision, 89 --
_tCh.6. Communication: The Vital Link in Supervisory Management, 104 --
_tPart 2. Planning, 135 --
_tCh. 7. Managerial Planning, 136 --
_tCh.8. Supervisory Planning and Time Management, 157 --
_tPart 3. Organizing, 185 --
_tCh. 9. Principles of Organizing, 186 --
_tCh.10. Organizing at the Supervisory Level, 205 --
_tCh. 11. Meetings, Committees, and Conference Leadership, 220 --
_tPart 4. Staffing, 241 --
_tCh. 12. The Staffing Function and the Human Resources Department, 242 --
_tCh.13. Selection, Orientation, Training, and Development, 258 --
_tCh. 14. Performance Appraisal, Promotion, and Compensation, 282 --
_tPart 5. Directing, 313 --
_tCh. 15. Supervisory Directives and the Introduction of Change, 314 --
_tCh. 16. Work Groups and Maintaining Morale, 332 --
_tCh. 17. Supervision of Legally Protected Employees, 352 --
_tCh. 18. Building Positive Discipline, 372 --
_tPart 6. Controlling, 399 --
_tCh. 19. Fundamentals of Controlling, 400 --
_tCh.20. Accounting, Budgetary, and Other Controls, 416 --
_tPart 7. Labor relations, 439 --
_tCh. 21. The Labor Union and the Supervisor, 440 --
_tCh. 22. Handling Employee Complaints and Grievances, 454 --
_tIndex, 473 --
_tPhoto credits, 486.
650 1 4 _aSupervisión de personal.
700 _aHaimann, Theo.
942 _cCG
999 _c62725
_d62725